Privacy Policy

Last Updated: November 2024

Introduction

POWER OT FARMS ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.

Information We Collect

We collect information from you in various ways:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, and physical address when you contact us or place an order.
  • Account Information: Username, password, and preferences if you create an account.
  • Payment Information: Credit card and billing information (processed securely through third-party payment processors).
  • Communication: Messages, inquiries, and feedback you submit through our forms or email.

Information Collected Automatically

  • Website Usage: IP address, browser type, pages visited, time spent on pages, and referring website through analytics.
  • Cookies: We use cookies to enhance your experience and track site usage.
  • Device Information: Information about your device, including model, operating system, and unique identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmations and updates
  • Responding to your inquiries and providing customer service
  • Improving our website and services
  • Sending promotional emails and marketing communications (with your consent)
  • Analyzing website usage and trends
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Payment Processors: To process payments securely
  • Service Providers: Companies that assist us with shipping, analytics, and customer service
  • Legal Authorities: When required by law or to protect our rights

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data (right to be forgotten)
  • Opt-out of marketing communications
  • Data portability

Cookies and Tracking

We use cookies to store your preferences and enhance your browsing experience. You can control cookie settings through your browser. Most browsers allow you to refuse cookies, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will take steps to delete such information and terminate the child's account.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

POWER OT FARMS
Email: contact@powerotfarms.com
Phone: +233 55 736 9686
Address: AG556 ARTHILL STREET, Winneba, Ghana

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website following the posting of changes constitutes your acceptance of the updated policy.